Tips for responding to negative Yelp reviews

Business has been going great and you couldn’t be happier. You are online and decide to look your business up and you see it – a bad yelp review. Don’t despair! You can remedy this situation. A bad review is not the end of the world! Sometimes they work a great purpose and are actually…


7 ways to improve your Yelp page

Yelp continues to be the main website people visit looking for information about local businesses. Remember using a yellow pages book to find a business you were looking for locally – well Yelp does that and a lot more. Potential customers can find you quickly on Yelp’s website or mobile app – see your location…


Focus on the positive reviews on YELP!

Did you know that 67% of the 71 MILLION reviews on YELP are 4 and 5 star reviews? This week, take a moment to thank your happy customers. You can send short but sweet thank you notes via a private message and you can post a few public comments to demonstrate to any future consumer…


3 quick tips to master your online reputation

Many business owners come to us struggling to manage their online presence and reputation. There is just not enough time in a day, or at least that is how it seems. Recently Yelp released 3 quick tips to help you master your online reputation – these can be applied to your other social presences as…