5 Reasons Customers May Turn Away

It can take years to build a reputable and trustworthy reputation for your business – yet it can take minutes to lose a loyal customer.  Customer service is a vital component of any business and should always be the top priority with your sales & customer service team. In order for any business to succeed you need…


7 Rules To Email Etiquette

Writing emails has become one of the preferred and most effective ways to communicate in our busy world – and it is also one of the best ways to keep track of your conversations and refer to them as needed for valuable information. Email etiquette should be used in all correspondence – whether it’s with your…


10 Customer Service Skills to Master

Whether you are a solopreneur or you own a multi-million dollar company, customer service is the most important part of any business! This should really be one of your top priorities! Customer service builds trust and brand awareness, attracts new customers and reduces problems.   According to Forbes: 86% of buyers will pay more for…


Things you can do to help your business in 2017

2017 is the year to grow and expand your business with some marketing help. Here are some things you can do that will help you achieve your goals: Start your social media: Social media is one of the foundations for your business. Help your business grow by marketing on websites like Facebook, Twitter and Instagram…