Your customers are gems! If they have a great experience with your business, they will remain loyal to you. Also, they are your most valuable resource for obtaining new customers, their word of mouth marketing is the best free marketing you can have! You need to make sure that you are treating your customers right and…

It’s bound to happen. You log into social media, check your notifications and find a negative comment! Human nature kicks in, and you want to respond and defend your brand/product quickly. But, wait! Before you proceed and respond, take a moment to read these tips to help you better manage the comments and your response. Your…

One of the biggest mistakes a business usually makes is not taking the time to build their email list. Imagine for one minute that Facebook (or any/all other social media platform you use for business) decides to close down or remove your business account. It’s gone. All of your contacts – gone. All of the…

It can take years to build a reputable and trustworthy reputation for your business – yet it can take minutes to lose a loyal customer.  Customer service is a vital component of any business and should always be the top priority with your sales & customer service team. In order for any business to succeed you need…

Writing emails has become one of the preferred and most effective ways to communicate in our busy world – and it is also one of the best ways to keep track of your conversations and refer to them as needed for valuable information. Email etiquette should be used in all correspondence – whether it’s with your…

It’s important to always continue to grow your email subscriber list. It is equally as important to send them emails – this keeps you in their face. Whether you have a few email subscribers or thousands, sometimes it can be difficult to come up with ideas on what to send your subscribers and keep them…

Whether you are a solopreneur or you own a multi-million dollar company, customer service is the most important part of any business! This should really be one of your top priorities! Customer service builds trust and brand awareness, attracts new customers and reduces problems.   According to Forbes: 86% of buyers will pay more for…

2017 is the year to grow and expand your business with some marketing help. Here are some things you can do that will help you achieve your goals: Start your social media: Social media is one of the foundations for your business. Help your business grow by marketing on websites like Facebook, Twitter and Instagram…

In our day and age, social media is what can make or break a business. In many cases, it helps most businesses to strive and grow. Social media is in the palm of everybody’s hands, they can find your business on Instagram, Facebook, Twitter, even Snapchat. Through these apps, you can publicize your business and…